Till training & support for retailers

The following table brings together till training notes on the schemes for staff, information and terms and conditions on the schemes. Please feel free to use it, share it and adapt it to your needs. If you want or need anything else please email us at marketing@hta.org.uk and we'll try to help.

Resource Description
Introduction to the National Garden Gift Voucher scheme For staff in garden businesses, this document explains the purpose of the scheme and how it's used to promote gardening and gardening good causes. It contains embedded videos so may take a while to download!
Till training for National Garden Gift Voucher paper vouchers  Contains information on the paper vouchers. It covers expiry dates, how to find stockists/redeemers, how to validate and accept vouchers in payment, and more.

Till training for National Garden Gift Voucher gift cards

 

This covers card expiry information, how to activate cards, check balances, take payment, and find stores that accept the cards.
Voucher expiry date checklist A one page flow chart for your till staff to show what vouchers HTA will and will not accept.
Gift Voucher expiry date policy The HTA's policy and rules on expiry dates for paper National Garden Gift Vouchers (requires log-in).
Digital assets Downloadable content, including the HTA logo and gift card imagery.