Sarah Manning 

Visual Merchandising

With 20 years’ experience of working in the Visual Merchandising Industry, working for luxury brands; Harrods & Selfridges, Harvey Nichols and Marks & Spencer.

Sarah has run her own business, Visual Merchandising Courses since April 2006. Working with retailers and independent clients to achieve an increased understanding of Visual Merchandising and how this can be implemented to improve your sales and shopping experience for your customer.

Sarah also lectures for The University of the Arts London and The London College of Fashion. She holds a Postgraduate Certificate in Learning & Teaching, Distinction.

 

Helen Chambers NDSF

Customer Service/Selling Skills

Helen has been involved with many different aspects of the Horticulture industry for the majority of her career. After formal floristry training, Helen managed a flower concession within a garden centre in Suffolk. Once qualified she progressed to teaching at Easton College in Norfolk.

As well as selling directly within the independent retail sector Helen has sold to many of the UK’s retail multiples whilst working for supermarket suppliers. For the past 5 years Helen has been designing and selling numerous products to Waitrose; increasing the £8m account by 15%. Helen has also sold bare root roses, bulb and seed kits, cut flowers, Christmas, indoor plants, shrubs and numerous added value products to many of the multiples.