Phone lines are now working as usual. Thank you for your patience and apologise for any inconvenience caused by the disruption.
Following a power outage on 04-Aug-17, and suffering several hardware failures, HTA has failed its telephone system over to its disaster recovery system. Members can contact HTA on the usual 0333 003 3550 number but may experience delays in calls being answered. We request your understanding at this time as we work with our support providers to restore normal service.
Customer Services can be contacted by email on firstname.lastname@example.org as usual.
HTA will make further updates available as they become available.