FREE advice lines covering a wide range of critical business issues – from HR to Pest & Disease management – contact our EXPERTS for FREE advice (you will need to quote your HTA membership number. If you do not know your membership number, please contact us).

Business retail operations lines 

We have several advice lines to help with business operations. They cover areas such as catering,  security, packaging waste and design of retail areas.

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The following advice lines are available to members, each covering a different aspect of business operations.

 

catering advice
Blueberry Consulting
0333 005 0161
catering@hta.org.uk

Blueberry Consulting

The Blueberry Consulting advice line is a source of support and can introduce you to expertise in all aspects of catering operations.

  • start-up advice and support

  • planning, design and layout, equipment

  • complying with legislation - protect you and your customers

  • benchmark your performance - compare your results and get advice to improve your profitability

  • getting the best from your catering team

WASTE REGULATIONS
EcoVeritas
0333 005 0177
wasteregs@hta.org.uk

Waste regs

Calculating your packaging waste obligation can be quite a complicated task, especially for Garden Centres that have many 1000s of products. The regulations require your calculation to be “as accurate as reasonably possible” and so for companies that handle over 50 tonnes of packaging and have a turnover of over £2 million, it is important to get this right.

  • ecoVeritas provide the HTA Packaging, WEEE and Battery Helpline
  • guidance on how to remain compliant with the regulations

They have been calculating packaging, WEEE & battery obligations throughout Europe since the regulations came into force in the late 1990s, and are experts in the interpretation of the legislation.

ecoVeritas also produce the HTA Packaging Waste WorkBook for Garden Centres and Nurseries which many HTA members use to calculate their annual packaging obligation, and provide guidance on its use.

retail design advice
Pleydell Smithyman
0333 005 0173
retaildesign@hta.org.uk

Pleydell Smithyman

Pleydell Smithyman Limited is a specialist design and business consultancy delivering strategic and design led business solutions to a range of sectors including garden centres, for which Pleydell Smithyman provides:

  • Business and sales performance benchmarking and projections
  • Business Vision and Strategy and Performance Benchmarking
  • Site Appraisals and Feasibility Studies
  • Masterplanning and Development Plans
  • Planning services including applications, negotiations and certification
  • Architectural Services
  • Retail and Interior design
  • Restaurant Design
  • CDM Services
  • Building Regulations Submissions
  • Project Management
  • Corporate Identity and Signage Systems

Pleydell Smithyman's teams also provide consultancy services in Minerals & Waste, Renewable Energy, Ecology, Tourism and Leisure, Green Space & Landscape, Residential and Commercial Development and Sport, and advise on Grants/Funding and Consultation from offices in Ironbridge and Glasgow.

security advice
GCS (GB) Ltd
0333 005 0174
security@hta.org.uk


Finance & legal lines

This set of advice lines can be used for areas such as company law, VAT advice, or advice on legal regulation such as those governing waste.

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The following advice lines cover general company law, VAT, and advice on waste regulations and compliance. 

Legal business advice
Law Express
0333 005 0166

Law Express

Law Express are one of the UK’s leading providers of telephone legal advice and our aim is to offer invaluable support to all HTA members. Our specialist in-house team of experienced legal advisers give practical advice on legal business issues such as:

  • Company Law - Directors’ rules and responsibilities and shareholders’ issues.
  • Commercial Law -Contract disputes, intellectual property, commercial debts and supplier issues.
  • Tax Information – Corporation tax and VAT.

Call us and our team will allocate you to an adviser who will return your call within the hour, or you can book a time that's convenient for you. If you request to speak to an adviser straight away, we will do our best to accommodate you.

Waste regulation
ecoVeritas
0333 005 0177
wasteregs@hta.org.uk

Waste regs

Calculating your packaging waste obligation can be quite a complicated task, especially for Garden Centres that have many 1000s of products. The regulations require your calculation to be “as accurate as reasonably possible” and so for companies that handle over 50 tonnes of packaging and have a turnover of over £2 million, it is important to get this right.

  • ecoVeritas provide the HTA Packaging, WEEE and Battery Helpline
  • guidance on how to remain compliant with the regulations

They have been calculating packaging, WEEE & battery obligations throughout Europe since the regulations came into force in the late 1990s, and are experts in the interpretation of the legislation.

ecoVeritas also produce the HTA Packaging Waste WorkBook for Garden Centres and Nurseries which many HTA members use to calculate their annual packaging obligation, and provide guidance on its use.


Horticultural lines

We have a set of advice lines that you can use for more technical advice on horticultural issues. These can be used for advice on things like pest & disease identification or issues in nursery production.

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Specialist nursery production advice is available to all HTA members as well as advice on integrating responsible practices into your business.  

Nursery production
Dove Associates
0333 005 0167
nurseryproduction@hta.org.uk

Dove Associates

Helping you to grow has been the motto of Dove Associates for over 25 years.  A quick call to the Nursery Stock Advice Line is a valuable tool for so many HTA members and for some it is their first port of call. With so much legislation covering water, pesticides and plant health, members can depend on the advice line for a full, quick and accurate answer to their nursery stock issue. With BASIS qualified staff, we offer help, free of charge to members who call, fax or email. 

The range of subjects provided include:

  • Pest and disease identification
  • Crop protection product support
  • Feeding products and rates
  • Growing media selection
  • Herbicide selection
  • Propagation timing and support
  • Crop production parameters
  • Grant application advice
  • Glasshouse and Tunnel design
  • Mechanisation
  • Heating system advice
  • Nursery Health & Safety support
  • Import and Export advice
  • Issues with Plant Health and HSE
  • Irrigation design support
  • Water Abstraction advice
  • Supplier mediation


HR & employee lines

We've got a set of advice lines that you can use to make sure you're staying on the right side of employment law. You can call them for advice on areas such as pensions, employee rights, grievance and disciplinary issues and other employee topics.

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HR issues can be complex so these specialist advice lines are available to answer your questions

HR and H&S advice
Citation
0333 005 0164
HRandH&S@hta.org.uk

Citation

Citation can help you stay protected. As Health & Safety, HR and Employment Law experts, they provide advice and support that's tailored to you.

They can help with general queries or advice on specific issues, and provide necessary legal documentation; including a detailed Health & Safety policy, Staff Handbooks and Contracts of employment. 


Property & premises

These lines can be used to get advice on business ratings, planning issues, and sales and lettings of business premises.

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The following consultants can offer expert advice on property, whether it's garden centre or nurseries, planning advice and ratings advice for all areas of the UK.

Garden centre property
Gilbert Evans
0333 005 0163
gcproperty@hta.org.uk

GC property

Gilbert Evans is a specialist garden centre property consultancy. With over 30 years of garden centre experience our garden centre team is held in high regard with clients valuing our specialist knowledge and our discretion. Covering the whole of the UK, we provide garden centre property advice to HTA garden centre members.  Our expertise in garden centre property covers:

  • Sales
  • Acquisitions
  • Rent reviews and lease renewals
  • Lettings
  • Sale and Leasebacks/investment advice
  • Valuations for all purposes, including bank (loan security), probate, capital gains, compulsory purchase and accounts purposes
  • Concessions
  • Development consultancy

We provide the garden centre industry with bespoke and practical advice that reduces complexity and maximises financial returns from property assets. 

The garden centre property helpline offers HTA members free initial impartial advice.  If you would like to know more contact either Allen Evans or Mike Gilbert at gcproperty@hta.org.uk.

Nursery & landscape property
Quinton Edwards
0333 005 0165
lproperty@hta.org.uk

Quinton Edwards

Quintons Edwards is a leading firm of Chartered Surveyors, offering expert advice to the Horticultural, Landscape and Garden Centre industries throughout the UK.

We offer a full range of property services to horticultural property and businesses owners, banks and financial institutions. Our wide range of commercial property services include:

  • Valuations
  • Sales/Lettings
  • Acquisitions
  • Lease Renewals & Rent Reviews (landlord & tenant)
  • Energy Performance Certificates (commercial & residential)
  • Schedule of Conditions
  • Dispute Resolutions

We can offer advice prior to placing a business on the market in regard to marketability, rental values, capital values and freehold values.

We work alongside business owners, banks and financial institutions that understand the horticulture industry which enables them to help companies raise finance at competitive rates.

 

Rating (england & Wales)
Turner Morum LLP
0333 005 0171
ratingEW@hta.org.uk

Rating EW

Ian Charman and Turner Morum have provided business rates advice to the HTA and Members since 1988, bringing more than 40 years of experience in the field. They are the leading specialist rating advisers to garden centre, retail nursery and nursery operators in England and Wales.

  • advise members in minimising their rates liabilities, for all types and locations
  • challenges and appeals against values
  • pursuing small business rate relief, horticultural exemptions and other allowances

The 2017 Revaluation “Check, Challenge, Appeal” system is extremely complex and onerous. A minefield for the unwary, it is designed to unearth errors in survey facts. Appeals should only be contemplated with expert advice such as that provided by TM

 

Rating (scotland & northern ireland)
Gerald Eve
0333 005 0172
ratingSNI@hta.org.uk

Rating SNI

Gerald Eve, a Member of the Royal Institution of Chartered Surveyors and the Institute of Revenues Rating and Valuation, is appointed by the HTA to assist members in Scotland and Northern Ireland on Valuation and Rating matters.

Our clients range from those operating small individual garden centres to the large multiple entities seeking guidance on valuation and rating issues.

The work undertaken often includes:

  • Detailed examination of proposed rateable values.
  • Contemplation of appeal action.
  • Making representations on valuation and rateability.
  • Negotiating reductions in rateable value when justified.
  • Giving specific guidance on related issues affecting business rates.

With the first general Revaluation for seven years coming into effect on 1st April 2017 in Scotland, England and Wales, it is important to seek specialist advice on proposed new rateable values before the 30th September 2017 appeal deadline is reached.

 

Planning advice
Malcolm Scott Consultants
0333 005 0170
planning@hta.org.uk