Hort-Talk podcast highlights the impact of the HTA’s Business Improvement Scheme
22 August 2024
The latest episode of the Hort-Talk podcast explores the significant benefits of the Horticultural Trades Association’s (HTA) Business Improvement Scheme (BIS), featuring insights from members Gerald Ingram, Ruth Goudy, and Carolyn Spray. This episode showcases how BIS has been a game-changer for garden centres across the UK, helping them navigate industry challenges and seize new opportunities.
The BIS is a well-established program that brings small to medium-sized independent retailers together, fostering shared learning, peer support, and business development. In the episode, the speakers discuss how the scheme’s collaborative approach has enabled garden centres to thrive, particularly through knowledge sharing and mutual aid. One example discussed was the collective support provided to a centre after a devastating flood.
Ruth Goudy emphasises the practical benefits of BIS, such as access to expert advice and benchmarking tools. These resources not only help members explore new business opportunities and innovate but also prepare them for potential challenges, making them feel informed and confident in their business decisions. Carolyn Spray highlights the sense of community within BIS, noting how the support from fellow members has boosted her confidence and led to strategic business growth.
Gerald Ingram underscores BIS’s role in driving continuous improvement and innovation, sharing how the scheme has inspired members to adapt to market trends and rethink their business models, including successful initiatives like home delivery services.
This episode is essential listening for garden centre owners and retailers looking to enhance their operations. The HTA Business Improvement Scheme offers members the opportunity to join a supportive network, gain expert guidance, and stay competitive.
You can find all episodes of Hort-Talk on the HTA website or listen directly to this episode of the podcast on the links below:
🎙️Spotify
🎙️Podbean
🎙️YouTube
